Posts tagged k12
Live Webcast: Drive Customer Retention with Social Marketing
0This is great exposure for me and the company I work for – K12, Inc and the out of the box thinking we did to create a successful community for our online school families using their software. Register and Attend if you can – Thursday, December 9, 2010!
Drive Customer Retention with Social Marketing.
Learn real-life online community strategies for proactively engaging customers, to boost satisfaction and loyalty.
Increase customer retention with social business:
The choice between business as usual, and social business, was clear for K12 Inc. K12, a leading online curriculum provider with thousands of teachers and tens of thousands of students, chose social business to proactively engage with customers to resolve issues, increase satisfaction, and drive loyalty through a connected, educated community. Rather than trying to rely solely on consumer social tools like Facebook, the company built a community to foster an engaged, loyal customer base and drive sustainable competitive advantage.
When you attend, you’ll hear the insights and best practices that K12 learned when implementing their social business strategy, such as:
- Leveraging social marketing tools to drive customer retention
- Engaging proactively with customers to boost satisfaction and gather feedback
- Driving viral adoption, not just among students, but also a less socially-savvy demographic — their parents
- Thursday, December 9, 2010
- 10:00 AM Pacific / 1:00 PM Eastern
It’s time for an Education Revolution
0I am the Community Program Manager for the country’s leading online education provider, K12, Inc. They provide online education options for grades K-12 in many states and internationally via public and private schools. Everyday I get to interact and meet the community of parents who choose this option for their families. It’s one of the most satisfying aspects of my job — getting to hear and see the opportunity and benefit that this provides to many families. I knew next to nothing about online education when I began working here almost 4 years ago. Our company has had tremendous growth — and is really an idea whose time has come! And like many people I know, I had a pre-conceived notion of the type of families that would choose online education. But now, I know that any thoughts I had about the community of families were completely wrong. The truth is — there is no one type of family –there are a ton of reasons why someone would choose this option. I have met them all — and it has opened my mind to what online education has to offer everyone.
With this push for an Education Revolution by Oprah, Bill Gates and other innovative thought leaders – I believe online education’s time has come! It’s an exciting time for all of us — time to change the way we all have thought about education and learning and there is room for everyone that wants to join it.
As a part of my role, I also get to represent the company using social media tools. I am on a team of corporate bloggers that get to share our thoughts and musings directly with those we are helping. How lucky am I? I am a parent with school aged kids. I get to meet other parents and share experiences and also share my personal experience on a national level. Every day I realize how fortunate I am — So here is my latest blog post at k12.com/blog the thinktanK -
Snaglearning is an Educational Tool
0K12, Inc is an online education company that serves k-12 students. Working there lets me develop new ideas and products in an emerging market that really impacts actual families. And I am so lucky because I get to talk to the families and interact with them on a daily basis. Connecting with other parents who have the same wishes and hopes for their children as I do for mine. A part of my job involves doing a lot of research on our business and hence when people see me online often — I have to explain it really is a part of my job. When I do find interesting, relevant information that has something to do with either online learning, education, parenting, children, learning or schools – it’s part of my job to send it out to followers or management. How lucky am I that as a part of my job – I get to do what I do when I am not doing my job! So I found this interesting mention in Ted Leonsis’s blog and wanted to share. Learning communities are not only for kids ya know!
SnagLearning is dedicated to presenting high-quality documentary films as educational tools to ignite meaningful discussion within the learning community.











